Friday, June 5, 2009

IM PISSED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

LONG STORY SHORT, I CANCELLED MY DIRECTV SERVICE TO GO WITH DISH. REP SAID I WOULD NOT GET CHARGE THE $160 OF EARLY DISCONNECTION FEE SINCE I WAS NOT UNDER CONTRACT. - HOWEVER FREAKING BIATCH CHARGED MY ACCOUNT! THIS CHARGE CAUSED ME TO HAVE INSUFFICIENT FUNDS IN MY BANK ACCT. CALLED DIRECTV AND SPOKE TO 4-5 DIFFERENT PEOPLE AND THEY SAID IT WILL TAKE 6-8 BUSINESS TO EXPEDITE MY CREDIT. TODAY IS THE 8TH DAY AND GUESS WHAT? NO FREAKING CREDIT!!! CALLED AND SPOKE TO SOMEONE AND I WANTED A SUPERVISOR INSTEAD. TALKED TO "SUPERVISOR REG EMPLOYEE # 100222440" AND SHE WAS A BIATCH! THE ONLY THING THEY CAN DO IS CREDIT MY ACCT BUT I WANTED SOME KIND OF COMPENSATION FOR THEM NOT DOING WHAT THEY ARE SUPPOSE TO DO. WE KEPT GOING AT IT AND I CAUGHT HER FREAKING CHANGING HER STORY AND I SAID "THAT'S A SORRY ASS EXCUSE" FOR SOMETHING SHE KEPT ON CHANGING. THEN THAT BIATCH HUNG UP ON ME! CALLED BACK TO TRY TO GET HER BUT THEY CANT DO THAT CAUSE OF DIFFERENT CALL CENTERS...ANYWAYS, THERE IS MORE OF THE CONVERSATION THAN THIS...BUT NOW THIS TIME THIS GUY IS THE HIGHEST LEVEL UP I CAN SPEAK TO AND HE SAID HE TAKES "8-10 BUSINESS DAYS!" WHAT THE HELL?! EVERYONE ELSE SAIDS 6-8 BUS DAYS, THIS IS THE FIRST I HEARD OF 8-10 BUS DAYS FROM ANYONE AT DIRECTV! HE DID SEEM THE MOST HELPFUL AND GAVE ME THE REFERENCE # OF THE CREDIT HE DID FOR ME. OH YEAH, THAT BIATCH REG WHO HUNG UP ON ME SAID THAT SHE WILL CREDIT ME BUT SHE NEVER EVEN DID TRY TO CREDIT MY ACCT AFTER I SPOKE WITH THE LAST GUY!!! FREAKING BIATCH! I AM PISSED! NOW I HAVE TO WAIT ANOTHER 2-3 WEEKS TO GET MY CREDIT WHEN IT SHOULD HAVE BEEN TAKEN CARE OF ALREADY AND FIRST OF ALL IT SHOULD OF NEVER BEEN CHARGED TO MY ACCT!!!!!! I WANTED TO TALK BACK TO REG SO BAD TO CUSS HER OUT!!! STUPID FUCKING BIATCH!